Resident & Family Experiences
Hear from those who have experienced life at Serenova firsthand.
Back to HomeWhat Residents and Families Say
These reflections come from people who have experienced Serenova and chosen to share their thoughts.
Somchai Pongsakul
Bangkok, Resident
After my wife passed, my daughter suggested I consider Serenova. I wasn't sure about leaving my house, but the trial stay helped me see what daily life would be like. Now I have friends to talk with over morning coffee and a garden to enjoy without the maintenance. It's been a good change.
January 28, 2026
Nisa Kittisak
Family Member
My mother had been living alone and we worried about her. Serenova gave us peace of mind without making her feel like she'd lost her independence. She can still do things her way but has help nearby when she needs it. The staff really do seem to care about the residents.
January 22, 2026
Wanida Rattana
Bangkok, Resident
I appreciate that I can bring my own furniture and make my space feel like mine. The gardens are lovely for morning walks, and there are enough activities to join in when I want company. The food could have more variety, but overall it's been a comfortable adjustment.
January 15, 2026
Pranee Chaiwong
Family Member
We visited several facilities before choosing Serenova for my father. What stood out was the lack of pressure during the tour and how they encouraged us to take time with the decision. The short-term stay option let him experience it firsthand before committing, which made everyone more comfortable.
January 10, 2026
Anan Suwan
Bangkok, Resident
The location works well for me because my doctor is nearby and my daughter can visit easily. The staff are respectful and don't treat us like children, which I appreciate. I wish there were more organized outings, but the gardening club and book discussions keep me engaged.
February 1, 2026
Siriwan Mongkol
Family Member
My aunt moved to Serenova six months ago. She was hesitant at first but now she talks about her new friends and shows us photos from the craft workshops. Having someone check in on her daily and handle the housekeeping has been a relief for our whole family.
January 18, 2026
Resident Journeys
Stories that illustrate how life at Serenova has worked for different individuals.
The Challenge
Mrs. Chutima had been managing alone after her husband passed, but her children worried about her safety and isolation. She valued her independence and was reluctant to consider any changes.
The Experience
After visiting Serenova with her daughter, Mrs. Chutima tried a two-week stay. She discovered she enjoyed having neighbors and participating in the art classes, while still maintaining her own routines and privacy.
The Outcome
After three months as a long-term resident, she reports feeling less isolated and appreciates not having to worry about home maintenance. Her family feels reassured knowing staff are nearby if needed.
"I was worried about losing my independence, but I've found I actually have more freedom here because I don't have to handle everything myself anymore."
- Mrs. Chutima, resident for 3 months
The Challenge
Mr. Kitti's family lived abroad and concerned about him living alone with mobility challenges. He wanted to remain in Thailand near familiar surroundings but needed some daily assistance.
The Experience
The family arranged a virtual tour followed by a short-term stay. Mr. Kitti appreciated the accessible pathways and staff assistance with tasks that had become difficult, while maintaining control over his daily schedule.
The Outcome
He's been a resident for eight months. His family reports that video calls now show him looking happier, and they feel better knowing he has support nearby. He particularly enjoys the garden areas.
"My son can see during our calls that I'm doing well here. The staff help me with things that had become difficult, but they don't hover or make me feel incapable."
- Mr. Kitti, resident for 8 months
Community Statistics
Numbers that reflect our experience and commitment.
7
Years Serving
Seniors in Bangkok
150+
Residents
Welcomed Over Time
4.6
Average Rating
from Families
89%
Residents Report
Satisfaction
Contact Information
We're happy to answer questions or arrange a visit.
Phone
+66 2 574 8926
Office Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Location
234/56 Chaengwattana Road
Khwaeng Thung Song Hong
Khet Lak Si, Bangkok 10210
Discover Serenova for Yourself
Reading about experiences can be helpful, but visiting in person gives you the best sense of whether our community might be right for you or your loved one.
Schedule a Visit